What is that little thing sticking out on the hearing aid?Updated 2 months ago

The “pull wire” or “removal antenna” is meant for removing the hearing device from your ear. This component should not be removed as it affects the functionality of the hearing aids and can negatively affect the quality of its sound and usage. 

If this component of the hearing aid affects your usage, please contact our support team so that we can assist you with the proper wearing orientation.