Quickly find answers to common issues and tips to keep your hearing aids working perfectly.
What causes feedback?. Feedback occurs when the microphone is either covered or the ear dome size does not allow the hearing aid to fit snugly in the ear canal. When the ear canal isn't properly sealed by the hearing aid/ear domes, some sounds can es
If you are experiencing uneven battery life consumption with your Ion Pro hearing aids, that is completely normal. The hearing aids, like most Bluetooth devices that are linked with each other, will have a "parent" device which leads the connection b
It's essential to keep in mind that it might take a few weeks to get used to your hearing aids, and it's usual for them to be a little uncomfortable as you adjust. Finding the right size and fit for you is one of the most important parts of the heari
All orders come with small, medium, and large sizes of our medical-grade silicon ear domes. Each of these three sizes comes with three styles that vary in thickness and ventilation. We highly recommend using the largest size that fits comfortably in
What causes feedback?. Feedback occurs when the microphone is either covered or the ear dome size does not allow the hearing aid to fit snugly in the ear canal. When the ear canal isn't properly sealed by the hearing aid/ear domes, some sounds can es
The most common reason for muffled sounds with your hearing aids is that you likely need to clean or change your wax guards. For more information on how to do so, please click here.